Ryanair Has a Heart!

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stuart2468
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Ryanair Has a Heart!

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Over 150 Derry Airport bound passengers were left stranded in Dublin after their flight was diverted because of the bad weather late last week, the Derry Journal reports.

Blizzard-like conditions at City of Derry Airport, Belfast International and Belfast City Airport prevented the Stansted to Derry flight from landing in Northern Ireland on Thursday evening last week. Those on board were instead flown to Dublin where they believed a bus would be waiting to take them back up to Derry.

However, once inside Dublin Airport, the passengers were told that they would have to make their way back to Derry by themselves as the budget carrier was unable to find a coach operator willing to make the journey, given the weather conditions.

A Ryanair spokesman told the newspaper that nine coach operators were called but none were willing to make the trip back to Derry due to the weather conditions. He added: 'We did manage to organise coaches for passengers that left at 07:30 the next morning. All passengers were given details of their rights under EU legislation and told that they would be refunded for any hotel and food and drink expenses.'

The final statement was the main reason we published this story. It is the first time we have heard Ryanair accept the EU flight compensation rules and agree to pay for hotels.

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